We are Sheri & Shannon! We met as independent agents with another host agency. We became instant friends!
While our experience there was not bad (we learned a lot), we felt somewhat invisible in a huge agency of nearly 300 agents. There were quotas to meet in order for the agency to keep their status with Disney as well as other suppliers in the industry. Truly understandable. But the pressure was real. And it was difficult to market and find clients especially for introverts like us.
So we decided to take the jump and start our own travel agency. And we did so in February of 2020. (Cue dramatic sound effect.) It was actually a blessing in disguise. We had the passion and vision of what we wanted our agency to be, but it was so helpful to have the attention of the industry while it was shut down during the pandemic. It gave us a chance to learn and grow during those couple of years.
We created our brand based on integrity, our passion for travel, and our desire to help others with their travel planning. We take our business, our agents, and our clients very seriously. We will always strive to
- be professional and pleasant;
- have excellent customer service skills;
- actively listen to each other and our clients;
- be thorough and pay attention to details; and
- have a strong desire to help people.
and we have the same expectations of our agents, it is important that our agents reflect our brand in a positive way.
“Do a good job. You don’t have to worry about the money; it will take care of itself. Just do your best work — then try to trump it.” - Walt Disney
